This site is owned and operated by Misa Brushes whose registered office is at Constantin Musat 3 Street, BC 600092, Romania. These terms and conditions include general terms and conditions for use of this site, terms and conditions relating to the services and terms and conditions relating to the sale and purchase of products on the site. Please read these terms and conditions carefully. Your use of the site and services and the purchase of any products on this site will be subject to these terms and conditions.

The information available on or through this site, and the services supplied via or in connection with this site, (including the editorial material provided by Misa Brushes), is intended as information only and does not constitute advice. Products are for cosmetic purposes only and have not been approved by any medical or pharmaceutical licensing body. It is your responsibility to determine that the Products are suitable for you, it is not our responsibility to do so.
Our liability to you in connection with any Product purchased through the Website is strictly limited to the purchase price of that Product.

Date of last update:10.02.2021
“Dispatch Confirmation” the email we send you confirming your order (at which point the contract between us will be formed);
“Products” means any products offered for sale on the site;
“Services” means any information and services ordered and/or provided by Misa Brushes through or via the site;
“Site” means the web site at the URL www.misastore.com;
“Submission” means any written comments including a review that you supply to us or post directly to the site relating to the products together with any photographs.

You may use the site for personal and lawful use and in accordance with these terms and you are not allowed to copy or use any material from the site for any commercial purpose including for selling any goods or services.
The intellectual property rights in all materials on the site and supplied as part of the products or services are owned by Misa Brushes. Except to the extent expressly set out in these terms and conditions, you are not allowed to make any copies of any part of any materials, or remove or change anything on the site, include or create links to or from the site without our written authority, or remove or change any copyright, trade mark or other intellectual property right notices contained in any materials or copies or the materials.
Misa Brushes accepts no obligation to monitor the use of the site, but we reserves the right to disclose any information as required by law and/or to remove, refuse to post or to edit any information or materials; to block your access and to take such other action as may be reasonably necessary to prevent any breach of these terms and conditions or any breach of applicable law or regulation.
Misa Brushes may change the format and content of the site from time to time. You should refresh your browser each time you visit the site to ensure that you download the most up to date version of the site.

Use of your personal information is governed by Misa Brushes’s Privacy Policy, which forms part of these terms and conditions..
The Site or documents sent with a product, or the packaging or labelling of a Product may contain instructions for use, warnings, contra-indications and other notices. You must read and follow these notices carefully and ensure others who use the Products to do so.We will not be legally responsible to you if any of these are not observed.

As part of the services offered via this site, you may be issued with an individual password which can be used to access certain areas of the site and provide fast checkout. You will use the password only for such access and not for any other purpose. You must keep your password confidential at all times, and must not disclose the password or permit anyone else to use your password. Any breach of any of these terms by anyone to whom you disclose the password will be treated as if the breach had been committed by you, and will not relieve you of your obligations under these terms and conditions.
In the event of any failure or error in the operation of a password, you shall cease using the password, exit the site immediately, and notify Misa Brushes of such failure or error.Misa Brushes reserves the right to change your password and user name at any time in its sole discretion and you agree to notify Misa Brushes promptly of any changes to your registration details

Misa Brushes may suspend the operation of the site for repair or maintenance work or in order to update or upgrade the contents or functionality of the site from time to time. Access to or use of the site or pages linked to it will not necessarily be uninterrupted or error free.

Misa Brushes does not sell products to children under the age of 16 on this site although it may sell products suitable for children to adults. If you are under 16, you may use the non-transactional parts of the site but you may not purchase products from the site. By ordering products you represent that you are 16 years of age or older.
In order to purchase Products, you must submit a valid Visa, Visa Electron, Mastercard credit or debit card, or valid PayPal payment login. You warrant that the payment card or PayPal login you submit is yours. All credit/debit card holders and Paypal users are subject to validation checks and authorisation by the card issuer or payment provider. Misa Brushes is not responsible in the event that your payment card provider refuses to authorise payments.

After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to Misa Brushes to buy a product via the Site (and Misa Brushes reserves the right to refuse orders for products). No contract will exist in relation to the products until we have confirmed to you by email that the product has been dispatched (Dispatch Confirmation). Our acceptance to your offer will be deemed complete and the contract between us shall be formed when we send you the Dispatch Confirmation email.

Information displayed on the Site as to pricing and availability is subject to change by Misa Brushes. Payment for the products will be made via the site in accordance with the procedure explained on the site.
While we aim to be accurate, any availability information or dispatch estimates on the site in relation to products are approximate. As we process your order, we will inform you by e-mail, telephone or SMS, if any products you order turn out to be unavailable. Please allow up to 10 business days for delivery.
In spite of our best efforts, it is possible that a product may be mispriced on the site. We do, however, confirm prices as part of our dispatch procedures. Where a product’s actual price is lower than that stated on the site, we will charge the lower amount and send you the Product. If, however, the actual price is higher than that stated on the Site, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation. Prices are inclusive of VAT so the price of a product may change if you are ordering from the UK.
Products will be dispatched to your delivery address as soon as reasonably possible after acceptance of your order. Delivery charges and sales tax will be made in accordance with your location and you will be informed of the relevant charge on the site before you confirm your order. Please note, any orders we accept which require delivery outside the EU will be delivered duty unpaid.

If you are a consumer, you have a legal right to cancel a contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 during the period set out below. This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep a product, you can notify us of your decision to cancel the contract and receive a refund.
You will not have any right to cancel a Contract for the supply of any products in the following circumstances:
(a) where by reason of their nature (and the manner in which you have taken care of them) the Product(s) cannot be returned (for example, without limitation, any cosmetics which have been unpackaged and treated in any way that renders it no longer marketable to other customers due to health & safety or hygiene reasons); and/or
(b) where the Product(s) have been customised to your chosen specifications.

Your contract is for a single product, deliveried in one order.
To cancel a contract, you need to let us know that you have decided to cancel.
Please contact our team, please ensure you include your order number. We will email you to confirm we have received your cancellation request. The product(s)covered by the cancellation must then be returned to us in the same state that it was delivered, the same packaging. We do not accept any returns, except for the products that are not respecting the quality of the product presented in the site. PLEASE be aware that you have the DUTY to open the package on delivery and to make sure that there are no damage on the package caused by the curier service.

When returning items you are strongly recommended to carefully pack the items and obtain proof of posting. We cannot accept responsibility for parcels lost in transit.
If you send us your cancellation notice by e-mail , then your cancellation is effective from the date you send us the e-mail .
If you cancel your contract we will refund you the price you paid for the products. However, please notethat we are permitted by law to reduce your refund to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop; and when returning products on which you have received any promotional or other discount the refund will only cover the price you paid.
(b) refund any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by the least expensive delivery method we offer (provided that this is a common and generally acceptable method (c) make any refunds due to you as soon as possible and in any event within the deadlines indicated below:
Please note that it can take up to 10 days for us to receive your return, depending on which postal service you use. Refunds are usually processed on the day of receipt, although it may take up to a further week for the amount to show in your account.
Refunds in relation to Products may only be credited to the credit or debit card or PayPal account originally used to make the purchase. If we are unable to put the refund through on this card or account for any reason, we will try to contact you to discuss all the details.
As you are a consumer, we are under a legal duty to supply products that are in conformity with this contract. As a consumer, you have legal rights in relation to products that are faulty or not as described. These legal rights are not affected by your right of return and refund in this clause or anything else in these Terms.

We reserve the right to change or pause promotions at any time.
Misa Brushes reserves the right to modify the brand exclusions list during any stage of a promotion and we recommend that you revisit our Promotions page regularly to remain informed about the current Terms & Conditions that apply to your use of the website.
Once you have entered your delivery address and proceeded to checkout, VAT will be deducted from the cost of your order

To use certain areas of the Site you may need to create an account with us (“Account”). The personal information that you supply to us when creating an Account will be dealt.
We may refuse an application for any reason. You may only have one account with us and we reserve the right and shall be entitled to refuse, merge or close additional accounts at any time. We may also suspend accounts where we suspect that you have registered more than one account. We also reserve the right to charge you for any additional benefit that you may have obtained as a result of having multiple accounts for example by benefitting from more than one new customer discount or multiple promotional codes.
You may only use your Account to purchase products for personal use and not for resale or to sell them for business or professional purposes or otherwise on behalf of or in connection with any business.

We may terminate or suspend your Account and refuse any orders you place with us at any time where you are, or we suspect you are in breach of these terms and conditions or have not fulfilled any of your obligations to us or any applicable laws or for any other reason.
We may refuse to accept further orders from you whilst there remains any unresolved dispute between us in respect of previous orders.
It is your responsibility to keep your information up to date and we will not be responsible for any loss that you suffer if you do not keep the details in respect of your Account up to date.
Your Account is not transferrable, and you will be liable to us for all activity and purchases undertaken under your account.