1. Data privacy and protection
a) MISA Brushes emphasizes the need of personal data protection and thus provides you with complete information about how your personal data may be collected while you are browsing our website, how it may be transferred to third parties, as well as your rights and options to control your personal information and protect your privacy.
b) In order to offer our customers smooth service, the storage of certain personal data is a necessary condition. However, we pay attention to transparency and thus will thoroughly describe the use of your data by MISA Brushes below.
2. Data controller
MISA Brushes is the data controller within the Misa Brushes online store, under the applicable personal data regulations in particular Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
3. Minimum age
Protecting the safety and privacy of children is very important to us. We do not accept registrations or orders submitted by, and will not knowingly collect or use personal data from anyone under the age limit set out by the law of his/her country of residence. By registering or making any purchase on misastore.com, you confirm that you have reached the age of majority in your country of residence.
3. What is personal data?
Personal data is any information about an identified physical person or a physical person that may be directly or indirectly identified via an identification number or one or more elements particular to them, such as their last name, first name, date of birth, customer number, order number, photo, etc.
4. Why do we collect personal data?
Collection of your personal data is a necessary condition for offering high-quality products, smooth services, and interesting offers from MISA Brushes. Moreover, your personal data allows us to:
• respond to questions and provide you with news, emails/communications from us;
• administer and manage your account or loyalty program membership;
• verify your identity and prevent fraud;
• fulfill product purchases;
• contact you, send notice of changes to a MISA Brushes policy;
• improve effectiveness of our website, store, customer service, and product offerings;
• conduct research and analytics;
• allowing log in, sharing and use of our content with a social media account;
• provide shipping and other rewards from your selected third-party providers (e.g., FanCourier);
• post your content and consumer reviews on our webpage, our social media pages and related third party sites that retail or feature our brands and products;
5. What personal data may we collect about you?
a) Depending on the data you provide or share with us, personal data may include information related to your:
• identity and your contact details (i.e., first name and surname, address, E-mail address, telephone number);
• purchases (in store or online) and your returns;
• online journeys (dior.com, social media pages, partner websites);
• requests through our customer department or our public relations department;
• the MISA Brushes events you attend.
6. Payment information
a) If the payment is made by credit card, the following information may be collected:
• card holder;
• card number;
• expiration date;
• card security code;
b) If payment is made through PayPal then the data processing is carried out exclusively through the systems of PayPal.
c) If payment is made by instant bank transfer then the data processing is carried out exclusively by your bank’s systems.
7. How do we collect or receive your data?
a) MISA Brushes may collect certain data through following channels:
• in-store contact exchange with our salesperson;
• MISA Brushes events you attend;
• contact with our Customer Department;
• forms you fill-in;
• digital apps;
• MISA Brushes social media pages you visit or comment/like;
• digital media advertising;
• search engines paid advertising;
• third party data providers you share information with;
• retailers in which you consent to receive our communications;
• surveys or satisfaction questionnaire you answer.
b) Providing your personal data to us (e.g., E-mail, address, credit/debit card numbers and bank code, telephone number) is crucial for processing your purchase of products on misastore.com, as well as for supplying requested services provided on misastore.com, or when your personal data is needed to fulfil obligations required by law or regulations. The refusal to provide us with any personal data necessary for performing the above purposes may consequently prevent us from processing your order for the purchase of products sold on misastore.com, or fulfilling obligations required by law and other regulations. Therefore, failure to provide personal data may constitute, in some cases, a legitimate and justified reason for not processing your order for the purchase of products sold on miastore.com, or not providing the website’s services.
c) Disclosure of further personal data to us other than that required for fulfilling legal or contractual obligations and to properly browse our services with necessary traffic data is optional and does not have any effect on the use of the website and of its services or on the purchase of products on misastore.com. We will inform you at every step whether disclosing your personal data to us is required or optional by marking with an appropriate symbol (*) the information that is required or data needed for the purchase of products and/or for the provision of requested services on the website.
8. For how long may we store the data?
a) MISA Brushes will process your data only within the scope necessary and/or permitted in accordance with your consent. Our general approach is to retain your personal data only for as long as required to fulfil the purposes for which it was collected. If the collected personal data is no longer required for the specified purpose then MISA Brushes will erase or otherwise destroy it. The same applies in the case that you withdraw your consent.
b) However, in some circumstances we may retain personal data for longer periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements. In specific circumstances we may also retain your personal data for longer periods of time corresponding to the applicable statute of limitations so that we have an accurate record of your dealings with us in the event of any complaints or challenges.
9. Cookies and other technologies
10. Who may access your data?
a) Your data are for MISA Brushes services dealing with your requests. We ensure that only authorized persons can access your personal data when necessary. We do not share your data to third parties for commercial purposes.
b) We may disclose your personal data to any of our affiliate companies, or to our service providers who have a legitimate interest in receiving your personal data, specifically and exclusively in order to assist us in providing the services we offer, processing transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analyzing data, providing support services or in performing other tasks, from time to time.
c) We will also respond to requests for personal data where required by to do so by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us.
We have adopted security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access. For the best possible protection of your personal data outside the limits of our control, your device should be protected (i.e., by using antivirus systems) and your internet service provider should take appropriate measures for the security of network data transmission (e.g., firewalls and anti-spam filtering). While we take reasonable steps to protect your personal data, we cannot guarantee that the personal data you share with us will be fully secure.
12. Your rights
a) You have the right to receive detailed information about the processing, storage, and use of your personal data. You also have the right to correct some wrong data or to complete incomplete personal data belonging to you. Moreover, you have the right to obtain the restriction of the processing of your personal data or the erasure of your data. Additionally, you have the right to data portability. If you desire further information about these rights to which you are entitled in accordance with the GDPR, we will be happy to provide you with this information upon request.
b) Any consent you have granted can be freely withdrawn at any time. The withdrawal of consent as well as all other rights can be exercised by sending an e-mail to the following address: [email protected]
c) You also have the right to contact the competent supervisory authority with a complaint and to submit claims for any violations of the relevant provisions of data protection law.
© 2019 MISA Brushes – All rights reserved